Support & Help Center

The Automation Workflows support team helps buyers, sellers, and visitors resolve issues quickly. Reach out for help with orders, downloads, refunds, payouts, listing approvals, account access, billing questions, or anything else related to the marketplace. Every ticket is answered by a real person on the team.

Buyers can open a support ticket from any order page in the dashboard, or email support@automationworkflows.io directly. Include the order ID and a short description of the issue so the team can investigate immediately. Refund requests, missing downloads, and template import problems are the fastest to resolve.

Sellers get dedicated support for payout setup with PayPal and bank transfer, plus help with product moderation, marketing tools, and analytics questions. If a listing is rejected, the moderation team includes the exact reason and next steps so you can republish quickly.

For urgent security issues, dispute escalations, or partnership inquiries, email support@automationworkflows.io and the team will route your message to the right person. Response times are typically within one business day.